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KeyMe Locksmiths Research · Nationwide Dispatch Data

The Most Common Reasons Americans Call Locksmiths

A nationwide analysis of nearly 58,000 locksmith service calls, revealing what actually brings Americans to a locksmith — and where the pattern breaks down.

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KeyMe Locksmith Picture

57,703

Locksmith service calls analyzed nationwide

89.0%

Share of all calls nationwide for Vehicle Lockout

63.0%

Share of New Jersey's calls that are Residential, not auto

51

States and D.C. represented in the data

Executive summary

KeyMe Locksmiths analyzed nearly 58,000 locksmith service jobs dispatched over a two-year period,
across all 50 states and Washington, D.C., to identify the most common reasons Americans call a locksmith. Each job was classified into one of five categories: Vehicle Lockout, Residential, Vehicle Booking, Commercial, or Other.

The result is one of the more lopsided findings in this research series: the overwhelming majority of locksmith calls nationwide are for a single reason - someone locked out of their car. That pattern holds with remarkable consistency across most of the country, with one striking regional exception that flips
the script entirely.

Key Findings

  • Vehicle Lockout is, by a wide margin, the single most common reason Americans call a locksmith Accounting for 89.0% of all service calls nationwide, more than eight times every other category combined.

  • Residential calls rank a distant second nationally at just 7.1%, followed by Vehicle Booking (2.2%), Commercial (1.5%), and a small residual Other category (0.1%).

  • Iowa, Minnesota, and Kentucky show the most concentrated Vehicle Lockout demand, with 98–99.5% of all calls in those states falling into that single category.

  • New Jersey is a dramatic outlier. Only 23.9% of its calls are Vehicle Lockout — the single-most car-dependent category nationwide — while 63.0% are Residential, by far the highest share of any state.

  • Virginia and Wisconsin are the two highest-volume states overall, each logging more than 3,600 locksmith calls over the two-year period — ahead of far more populous states like Illinois and Texas.

“It's the most basic thing that can go wrong with a car, and it happens to almost everyone eventually. You set your keys down for a second, the door locks, and you're stuck. That single moment accounts for nearly 9 out of every 10 locksmith calls we track nationwide.”

KeyMe Locksmiths Analyst

Read the full white paper

Explore the Complete 8-Page Analysis

The complete 8-page analysis includes the full category breakdown, all ten top states, regional detail, the New Jersey deep dive, consumer insights, FAQ, and methodology.

Need a locksmith? Call KeyMe.

Nine out of ten calls we take are vehicle lockout. Licensed technicians dispatched nationwide, day or night.

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